Last updated: TODO
This page sets out when you can get money back for Aafno Store's services. Our pricing isn't published yet, so these terms are still being written.
Setup
TODO: whether the setup fee can be refunded, and until when.
Yearly plan
TODO: what happens if you cancel part-way through a year.
Custom builds
TODO: refunds for custom work, tied to the stages agreed in the quote.
How to ask for a refund
Contact our grievance officer, whose details are on the business information page, with your business name and what you paid for. TODO: how long we take to reply, and to pay a refund.
Your store's own refund policy
This page is about our services. Your store has its own returns and refund policy for your customers, which we set up with you.